Terms

24HRS Collective, based in Amsterdam, The Netherlands. Contact: 24hrscollective@gmail.com. Chamber of Commerce (KvK) and VAT numbers are stated on every invoice.

An order is only accepted once we send an order confirmation by email. We may refuse or cancel an order in case of a pricing or stock error, suspected fraud, or a failed payment, and will refund any amount already paid.

All prices are in euros and include Dutch VAT where applicable. Shipping is calculated at checkout. Payment is processed by our payment providers through Shopify; we never store your full card details.

Pieces are produced in limited runs. Colours may differ slightly between screens and the physical garment, and print placement can vary marginally on each piece — this is inherent to the production method and is not a defect.

Delivery times stated on the Shipping page are indicative. Risk of loss passes to you on delivery. We are not liable for delays caused by carriers, customs or events outside our control.

Your statutory right of withdrawal and our return procedure are described on the Returns page, which forms part of these terms.

Products must conform to the contract. If an item is faulty you are entitled to repair, replacement or a refund under Dutch consumer law. Normal wear, damage caused by misuse and failure to follow the care instructions are excluded.

All 24HRS Collective names, logos, artwork, photography and site content are our property or licensed to us. You may not reproduce, resell or use them commercially without written permission.

Our liability is limited to the value of the order, except in cases of intent or gross negligence, or where liability cannot be limited by law.

Complaints can be sent to 24hrscollective@gmail.com and are answered within 14 days. Dutch law applies. Consumers in the EU may also use the European Commission's online dispute resolution platform.

We may update these terms. The version published at the time of your order is the version that applies to it.